77apa Privacy Policy – Our Commitment to Protecting Your Data

77apa (referred to herein as "we", "us", or "our") is an international online gaming platform serving users in Bangladesh and other countries. This Privacy Policy applies to our website, mobile app, and all related digital services.

We firmly believe that your personal data belongs to you alone. 77apa's Privacy Policy is built on complete transparency, so you always know exactly what happens with your information.

This policy has been developed in accordance with international data protection standards, particularly the guidelines of the GDPR. Any changes will be announced on the website, with the update date clearly noted.

77apa only collects information that is genuinely necessary to provide our services. We do not ask for anything beyond what is required.

Information Collected at Registration:

• Full Name & Date of Birth
• Email Address & Mobile Number
• Password (Stored in Encrypted Form)
• Preferred Currency & Language

Information collected during KYC verification:

• Copy of National ID / Passport / Driving License
• Proof of Address (e.g. Utility Bill)
• Payment Method Verification Details

Automatically Collected Information:

• IP Address & Device Type
• Browser & Operating System Information
• Time spent on the site and which pages you visited
• Gaming History & Transaction Logs

77apa takes full responsibility for how your information is used. Data we collect is used solely for the purposes listed below.

• Account Management: To provide services such as login, password recovery, and profile updates.
• Transaction Processing: To process deposits and withdrawals quickly and securely.
• Customer Support: To resolve your issues or complaints quickly.
• Fraud Prevention: To detect suspicious activity and keep your account secure.
• Personalized Experience: To recommend games and promotional offers tailored to your preferences.
• Legal Obligations: To comply with regulatory authorities when data is lawfully requested.
• Platform Improvement: To analyze user behavior and improve the site experience.

We will never We do not sell your data to third parties for advertising purposes. This is 77apa's unwavering commitment.

77apa stores your information on secure cloud servers. All servers are protected by industry-standard cybersecurity measures and undergo regular audits.

Data Retention Period:

• Active Account Data: Retained for as long as the account remains active.
• After account closure: up to a maximum period as required by legal obligations 5 Years।
• Transaction Records: In compliance with anti-money laundering laws, a minimum of 5 Years।
• Support Conversations: After the issue has been resolved 2 Years।

77apa may share your information with third parties only under strictly limited circumstances and subject to binding contractual agreements.

Who may receive your data:

• Payment Processors: Mobile Banking, Nagad, Rocket & USDT gateway — for transaction processing only.
• Identity Verification Service: Licensed verification agencies for the KYC process.
• Technology Partners: Cloud Hosting & Cybersecurity Service Providers.
• Law Enforcement Agencies: In accordance with a court order or government directive.

Who will never receive your data:

• Advertisers or Marketing Companies
• Data Brokers or Information Resellers
• Social Media Platforms
• Any other gaming platform

77apa has data processing agreements in place with all third parties, who are required to uphold the same privacy standards.

The 77apa website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser.

The cookies we use:

• Essential Cookies: To maintain login sessions and ensure site security. Disabling these cookies will prevent the site from functioning properly.
• Performance Cookies: To analyze page loading speed and overall user experience.
• Preference Cookies: To remember your language, theme, and other settings.
• Analytics Cookies: To understand site usage patterns (in fully anonymized form).

You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may affect login and transaction services.

Every registered member of 77apa holds several important rights over their own data. We fully respect and uphold all of these rights.

To exercise any of these rights, please contact our support team. We are obligated to respond within 30 business days.

77apa strictly does not provide services to anyone under 18. Age verification is mandatory during registration, and additional proof of identity may be requested in cases of doubt.

If a minor is found to have created an account, that account is immediately closed and all associated data is permanently deleted.

77apa employs the latest technology to keep your information secure. Our security framework meets the highest standards in the industry.

• SSL/TLS Encryption: All data transfers on the site are secured with 256-bit SSL encryption.
• Password Hashing: Your password is never stored in plain text; it is kept as a bcrypt hash.
• Two-Factor Authentication (2FA): The option to add an extra layer of security to your account.
• Firewall & DDoS Protection: Servers are protected against cyber attacks.
• Regular Security Audits: Independent security experts conduct regular audits.
• Restricted Access: Only authorized personnel have access to specific data.

In the event of a data breach, 77apa will notify affected users within 72 hours as required by law.

For any questions, concerns, or complaints regarding this Privacy Policy, please contact our dedicated Privacy team.

• Email: support@77 apa.pro
• Live Chat: Get 24/7 support via the chat button at the bottom right of the site.
• Response Time: You can typically expect a response within 24–48 hours.

We take every complaint seriously and are committed to ensuring a fair resolution. Protecting your privacy is our responsibility.